Updated August 1, 2020
As the spread of coronavirus (COVID-19) continues, our goal is to keep our community healthy by maintaining a sanitized environment for your treatments and a low client density.
We also now offer video and phone consults with Dr. Diamond as a new strategy to progress your nutrition program and continue your journey towards optimal health.
We are committed to reducing the risk of illness amongst our most vulnerable during the outbreak of flu and virus this season. We have experienced many viruses over the past 30 years of our business (MERS, SARS, Avian flu, swine flu, Zika, Ebola, etc.) and continue to implement policies and procedures for your safety.
All of us, independently and socially, who work in cooperation with the guidelines set forth by the centers for disease control and the World Health Organization will probably save lives and undue suffering. As healthcare professionals, we want to reassure you that we are working diligently to keep you and our staff healthy.
We are serious about our patient’s health and are proud of the care that we provide.
Daily, as part of our normal procedure, these are the steps we take to ensure our office is clean and disinfected:
- Require all visitors entering the building and staff to sanitize their hands.
- Measure the body temperature of all patients, guests and staff who enter our office.
- Disinfect all treatment surfaces during and after each shift.
- Maintain constant ventilation and using HEPPA air filters to remove particulate matter from the air and replacing them every 30 days.
- Screen patients who themselves, or household members, have been in close contact to anyone diagnosed with coronavirus or have travelled to level 2 and 3 designations in the last 14 days, and requiring them to not schedule appointments for 14 days.
Frequently touched surfaces are cleaned and disinfected including:
- Doorknobs
- Countertops
- Faucets and sinks
- Keypads and computer terminals
- POS terminals
Workspaces are cleaned and disinfected including:
- Restroom
- Treatment rooms
- Doctor office
Requiring employees to clean hands often by:
- Washing with soap and warm water for at least 20 seconds before entering patient care areas.
- Using hand sanitizer that contains at least 60% alcohol after all patient contact, face touching, nose blowing, coughing, or sneezing
- Adhering to respiratory Etiquette
- Avoiding touch to nose, eyes, and mouth with unwashed hands
- Covering coughs and sneezes (mouth and nose) with a tissue or the inside of elbow
- Throwing used tissues in the trash